Questions people ask
Is it a health app?
No. LifeWell keeps the people and moments of your life in one place. You start with yourself, add the people who matter, keep what you know about them and the moments you share. Everything else LifeWell holds is there to help your life go well. It holds seven areas — people, memories, everyday and sharing, then health, mind and life stages around them — with you in the middle. Health is one of them. It is not the point of the app.
Introducing it as a health tracker gets the product wrong.
What does it cost?
There is a Free tier and two paid ones, priced in US dollars — Pro at $9.99 a month or $99.90 a year, and Family at $8.99 per seat a month or $89.90 per seat a year, from three seats. On Android you buy through Google Play, and the app never links you elsewhere to pay. The full comparison is Plans.
Export is on every tier, including Free. A product that holds your life and charges you to get a copy of it is a product with a hostage.
What does a Family seat give the person who holds it?
The Family plan's limits, and nothing of yours. A seat shares no record, entry, person or file in either direction; the payer sees only that you hold a seat and the date you took it. A seat can only go to somebody already connected to the payer as family, either of you can end it, and if the plan ends every seat ends — anything above Free's limits then becomes read-only. See Family seats.
Can I get my record out?
Yes, from inside the app, as JSON, CSV or PDF. The JSON and CSV are complete; the PDF is deliberately not, and the format page says exactly what each one contains, field by field.
The file is built on your device. Your record never touches our servers on its way to you.
Can I delete everything?
Deleting your whole account is offered in the app. The server half is not deployed yet, so today the
working route is the request form at
/delete-account — see
Delete your record.
Deleting one area and keeping the rest exists in the database and does not yet have a screen.
Does it work offline?
Writing does. Entries are written locally first and sync when there is a connection — a tunnel is not a reason to lose a day. What works and what does not is Offline and sync.
Where are my photos?
In your own Google Drive, under a permission that reaches only the files LifeWell created. We hold a reference to the file, not the file itself. See Where your record lives.
Is it end-to-end encrypted?
No, and it would be easy to imply otherwise. Your record is encrypted in transit and at rest by the database provider, and it is readable by that database. Nothing else about it is sold, mined or advertised against.
Will it nag me?
Medication and appointment reminders are on because that is why you entered them. The nudge for a day you have not written anything in is off until you ask for it. Everything is on one panel.
There is no streak, no score, no rank, no badge for starting and no weekly report telling you how you did. A record with gaps in it is still a record.
Is there an iPhone app?
No. iOS was removed on 2026-07-16 and will be re-added when an Apple Developer account exists. The web app runs in Safari and is the same application.
Is there a browser extension?
No. It is planned and not built. Older documentation described one; that documentation was describing something that is not shipping.
Why does Android ask about my contacts?
Because you pressed Contacts beside a phone number, and only then. Android asks for reading and changing contacts as one permission; LifeWell reads only the one contact you pick — its name and numbers — keeps only the number you choose, and never adds, changes or removes a contact. Your address book is never uploaded, searched or stored. Say no and you type the number instead. See Privacy and security.
Who can see a picture of somebody else's identity card?
Only LifeWell administrators, for a check, and every opening is logged. You can see that the picture is kept, its size and the date, but not the picture itself, and it is never shown to the person, any connection or any shared link. It is kept with LifeWell, encrypted — not in your Google Drive — until you remove it, delete the person or delete your account. See People.
How do I keep the pages I use at the top of the menu?
Press the star in the top bar on any page. It appears under Favourites at the top of the menu — up to 12, kept on your account, and removing one asks first. All pages at the foot of the menu lists every page, and each page ends with a More in … row of related pages.
Where is Sign out?
Under your name in the phone menu, at the foot of the sidebar on a desktop, on your profile, and first under Settings → Security.
Who can see what I record?
Nobody, unless you shared it. A link can carry a tracker, your medications or a tree, and nothing else — there is no scope for your journal, your memories, your notes or your location.
An administrator cannot read your record either: the account list returns an allowlist of columns and no health column is in it.
Who builds it?
The LifeWell team. It is direct about what it cannot do, which is most of this page — see Who builds LifeWell.